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New Patient Information
Welcome to our community!
We look forward to getting to know you, and welcome you to our practice.
We recognize that people nowadays have a myriad of choices when deciding upon alternative health care practitioners. We are, therefore, all the more grateful that you have chosen to entrust us with your care. We will endeavor to provide you with the best care possible and strive to provide a blend of proven ancient practices with cutting edge modern advancements. If there is anything we can do to make your experience more pleasant, or your health care more complete and balanced, please do not hesitate to let us know.
What to expect during your first treatment
Many new patients want to know what to expect during the acupuncture treatment. With the insertion of the acupuncture needles you may feel a few things. You may feel a dull ache, a tingling sensation local to the needle or elsewhere in the body, a sensation of fullness, or the sensation of energy moving in the body. That’s all normal. But if you feel anything sharp, that’s the needle you are feeling and just let us know, as we want you to feel as comfortable as possible while you are receiving your care here. Also, after treatment, you may feel grounded, relaxed and possibly “spacey”. That’s normal with acupuncture, as we always work on balancing the body, mind and spirit. In general, the first visit takes about 60 to 90 minutes, with subsequent treatments lasting about 45 to 6o minutes.
Preparing for your treatment
- Wear comfortable clothes that allow access to areas below the elbows and knees.
- Please avoid use of perfume or cologne.
- It is good to have something to eat about an hour before the treatment.
- Please turn cell phones off when entering the wellness center.
- If possible, set aside some time after your treatment to rest.
Insurance Coverage for Acupuncture
We do not bill insurance.
We are considered an "out of network" provider and require payment for services rendered. You may be able to get reimbursement for acupuncture. Please contact your insurance provider to inquire.
How to find out if you have coverage
Some insurance carriers include acupuncture coverage. You can find out if your policy has acupuncture benefits by calling your insurance company's patient information or benefits line. This number can be found on your insurance card.
If your insurance provider does cover acupuncture, here are a few questions that can help you determine your eligibility and coverage:
1. Does my policy have acupuncture coverage?
2. How much is my co-pay for acupuncture?
3. Will I need a referral to see the acupuncturist?
4. What is my deductible?
5. What conditions are covered for acupuncture? (Many plans only cover the treatment of pain)
6. Do you have a combined benefit with acupuncture, chiropractic, and naturopath?
If your insurance provider does cover acupuncture, you should determine whether or not they will accept a "superbill" for reimbursement directly to you. The "superbill" is an invoice we can provide you which contains the codes that insurance companies require. Superbills are generated monthly. Please let us know if you would like monthly superbills.
For insurance inquiries, please email info@HCWcenter.com
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